Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-finance-claims-gov.dreamdwellings.net (referred to as “Car Finance Claims Gov,” “we,” or “our” in this policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Personal Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://car-finance-claims-gov.dreamdwellings.net
  • Mobile applications and software provided by Car Finance Claims Gov
  • Online services and tools accessible through our platform
  • Any third-party services or platforms linked from our site (users are advised to review these parties’ privacy policies)

Processing Activities

This policy outlines the ways in which we interact with users, including:

  1. Account Management: When you create an account on our platform, we collect and store your account information, such as your username, email, and password.
  2. Payment Transactions: We process payment details when you make purchases or subscriptions through our services. This includes financial data like credit card numbers, billing addresses, and transaction histories.
  3. Communication: If you choose to receive newsletters, emails, calls, or SMS from us, we will use your contact information for these purposes.
  4. Website Usage: We track your interactions with our websites to provide personalized content and improve user experience.

Personal Data Collection

We collect a range of personal data to enhance your experience and facilitate our services. This includes:

  • Account Information: User names, email addresses, passwords (hashed and encrypted).
  • Payment Details: Credit card numbers, expiration dates, security codes, billing and shipping addresses.
  • Financial Records: Bank account information, investment portfolios (if provided), transaction histories.
  • Purchase Data: Items purchased, purchase amounts, dates, and locations.
  • Device Identifiers: Mobile device IDs, IP addresses, browser types, operating system details for analytics and personalization.
  • Location Data: GPS coordinates when you use our location-based services (with your consent).
  • Feedback and Reviews: User-generated content, ratings, and comments.
  • Social Media Profiles: If you connect your social media accounts, we may collect information from these platforms, subject to their privacy settings.
  • Product Preferences: Data on the products you view, search for, or purchase to personalize recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These cookies enable core functionalities like login and account management.
  • Preferences: They remember your settings and preferences, such as language choices.
  • Analytics: We use analytics cookies to gather insights into website usage, user behavior, and campaign effectiveness.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We retain personal data for as long as necessary or permitted by law. The specific retention periods vary depending on the type of data and the purpose for which it was collected:

  • Account Information: Retained indefinitely until the account is closed or deactivated.
  • Payment Details: Stored securely for transaction history, typically up to 7 years due to regulatory requirements.
  • Communication Records: Kept for 6 months after the last interaction to allow for better service.
  • Analytics Data: Aggregated and anonymized data may be retained indefinitely for analytics purposes.

You have the right to request deletion of your personal data, subject to legal obligations and retention periods.

Your Rights

Depending on your jurisdiction, you are entitled to several rights regarding your personal information:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Deleting your personal data from our systems, except where retention is required by law.
  • Restriction: Limiting the use of your data in certain circumstances.
  • Data Portability: Obtaining a copy of your data in a structured format for transfer to another controller.
  • Objection: Objecting to the processing of your data for specific purposes, including direct marketing.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified via email or through a prominent notice on our website. We encourage users to review this policy periodically for any modifications.

Contact Information

For any questions, concerns, or requests regarding your privacy:

  • Email: [email protected]
  • Postal Address: Car Finance Claims Gov, Data Privacy Department, [Street Address], [City, State, Zip Code]